Bookings & Payment

Bookings can be made without advance payment for small to medium sized groups. For large bookings of more than 10 people please contact us by email.

Bookings without advance payment are made in good faith and payment for our day tours can be made in cash after the tour has finished directly to the tour guide.

Payments in cash can be made in United States Dollars, Cambodian Riel or a combination of the two.

If you prefer to pay via bank to transfer to our company account, please inform us in advance. However, additional charges may apply due to fees applied by the banks especially for international transfers.

Regrettably we are currently unable to accept credit/debit cards at this time. We are working to enable card payments in the future.

Invoices are available for each tour, you can request an invoice in advance and it will be given to you by your guide.

Cancellation Policy

Cancellations can be made with no payment or fully refunded if cancelled 24 hours or more in advance.

If the entire booking is cancelled within 24 hours of the tour start, 100% of the booking will be charged.

If a member of a booked group (more than 1 person) is unable to take part in the tour, we will charge 50% of the person's tour fee if notification is not received before 24 hours of the tour start time.

Children Policy

For children aged 14 years and younger accompanied by an adult we charge only 50% of the normal price.

Insurance

We are not liable for any injury or harm encountered during the tour. Safety is always our main priority and our guides are trained to make the tours as safe as possible. However we expect our guests to have their own insurance coverage.